As of May 31, 2023, we have updated our Code of Conduct.

Questions tagged [support]

If you have request for assistance with one of the site's features, use this tag.

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7 votes
1 answer
227 views

Is it bad form to ask questions about problems I don't have?

While developing a Drupal site, I resolved many problems, and I think the solutions I adopted could be helpful to other users too. I was thinking of asking questions on Drupal Answers, for which I ...
18 votes
1 answer
257 views

Is it possible to pull Drupal questions from StackOverflow to Drupal Answers?

Given that there is a large number of questions on Stack Overflow related to Drupal, could we pull some of the good ones over to Drupal Answers? Otherwise, you're going down that redundancy path, ...
5 votes
1 answer
64 views

How to deal with questions for which the correct answer is simply "no"?

I encountered How can I set Dkim in phpmailer? recently. The correct answer is simply: You can't. Oh, of course I might quote some parts of feature request on Drupal.org and describe with detail ...
Mołot's user avatar
  • 21.9k
4 votes
4 answers
145 views

What information should be given when asking a question?

What information should be necessarily given when asking a question? What other information could help?
5 votes
0 answers
92 views

Calling for action: Help improving our tag wikis

Some of our tag wikis need to be improved, and they need the help of the community. Before to describe the task, I will give a description of what a tag wiki is. Each tag, such as views, has a page ...
apaderno's user avatar
  • 96.2k
2 votes
3 answers
224 views

When is it appropriate to use tag 4, 5, 6, 7, 8 or 9?

There are various flavors of questions about using Drupal release tags, more specifically these tags: 4, 5, 6, 7, 8, 9. However I continue to struggle with when it is appropriate to actually use any ...
Pierre.Vriens's user avatar
5 votes
1 answer
67 views

How to contact a user to let them know their suggested edits are partially wrong

I've seen a lot of suggested edits in the queue over the last week (all from the same person) that have removed the term 'Drupal 7' from the post body and instead added it the 7 tag. And we all know ...
Clive's user avatar
  • 165k
4 votes
2 answers
87 views

Do we have "Canonical questions", on DA?

I noticed recently that Why is Linux reporting “free” memory strangely? is marked as a Canonical question. CQs seem like an excellent idea, but my digging around on the serverfault and stackoverflow ...
Letharion's user avatar
  • 27.5k
3 votes
2 answers
75 views

Why my reputation decrease without any message?

My reputation decrease by -2 without any message and I checked this Post, it show the message removed for the deleted or closed post. But I'm not getting any message for the lost reputation. How can I ...
Bala's user avatar
  • 5,259
3 votes
1 answer
67 views

Same post in two review queues

If a new user posts an answer for an old question,that will be shown under both the First Posts and the Late Answers review queues, so I can review the same post twice. Is this by design, or a bug?
Krishna Mohan's user avatar
3 votes
2 answers
111 views

Lots of question related to weight lose, fatty tissue etc in daily. Is it added intentionally?

I think some people are intentionally add question related weight lose, fatty tissue etc. Which is like a spam !!!!
DRUPWAY's user avatar
  • 7,253
1 vote
1 answer
76 views

How do @-references work?

In comments, it is possible to use @-references to get the attention of a user. Which users can be referred using @ followed by the username? Are there users that are automatically notified of a ...
1 vote
2 answers
149 views

Which terminology and abbreviations are used in Drupal?

Which terms (and abbreviations), used in Drupal, can I find in posts on Drupal Answers? What do they mean?
0 votes
1 answer
69 views

Is the "Strunk & White" badge not given anymore?

I have noticed that Laxman13 has gained the "Strunk & White" badge, but googletorp, with more than 80 edits, didn't get it. Why? Is the badge not assigned anymore? The reason I am asking is that ...
apaderno's user avatar
  • 96.2k
0 votes
3 answers
197 views

Isn't it appropriate to ask for support on Drupal Answers and project page at the same time?

Every now and then I'm in the middle of a really intense and timely development session, and - as you already guessed - often bump into strange, unexpected behaviors of third-party modules. This ...
Artur's user avatar
  • 5,486
0 votes
1 answer
40 views

Why new orange notification Icon without queue?

I noticed today the new orange notification icon; when I clicked it, it navigated to the suggested edit review queue, but the review queue is empty. Is this normal?
Bala's user avatar
  • 5,259
0 votes
2 answers
741 views

Help Save the DVT!

Drupal Version Tags (= DVT ) are the tags such as 6, 7, 8. If you haven't heard about the guidance from the moderators about using Drupal version tags in questions, read what's written in the ...
Pierre.Vriens's user avatar
0 votes
1 answer
42 views

What should I do when I put sensitive information in a post, and I need to remove them?

I have written sensitive information (e.g. email address, password) in a post I wrote on Drupal Answers. What can I do to remove that information from the post I created? Is it enough I edit the post ...
-1 votes
1 answer
60 views

When editing a post, should I Americanize spelling?

I am editing a post, and cleaning up general formatting, spelling, and grammar. Is is OK to also Americanize spelling (eg, change "behaviour" to "behavior")?
47 votes
7 answers
984 views

Vote to adopt drupal.stackexchange.org as official support forum on drupal.org

It is not really a question, but an FYI that there is a discussion about it on the new Drupal Association "idea" website, where users can vote about officially adopting Drupal Answers on Drupal.org. ...
uwe's user avatar
  • 12k
20 votes
1 answer
505 views

What should I do when I see spam posts?

I found a post that I consider merely spam. What should I do? Should I down-vote the spam, remove the spam link, or post a question on the meta site to ask them to delete the spam?
6 votes
1 answer
97 views

Burninate the "php" tag

php is used from 153 questions. Considering that Drupal is a PHP CMS, the tag should be burninated. It could be used for many different questions, such as: Questions about a Drupal function Questions ...
apaderno's user avatar
  • 96.2k
6 votes
0 answers
105 views

Burninate the "custom-module" tag

"Custom module" is, in Drupal jargon, a module that is developed for a specific website, and that is not generic enough to be generally used in other sites. An example of custom module is the Drupal....
apaderno's user avatar
  • 96.2k
6 votes
1 answer
312 views

Is it OK to post the same answer on multiple questions?

I have seen some very similar questions to the site, and have an answer that I think will help future readers. Is it OK to post the exact same answer to all of these questions?
5 votes
1 answer
71 views

What should I do when an answer has been added as comment?

I have found a question without an answer, but there is a comment that answers it. What should be done in such cases?
5 votes
2 answers
186 views

Why was the drupal-commerce tag nerfed?

I don't understand the decision to remove the drupal-commerce tag in favor of a general e-commerce tag (especially since there's still a tag for Ubercart specific questions). There are questions in ...
Ryan Szrama's user avatar
  • 6,800
5 votes
1 answer
82 views

Is there a way to promote drupal.SE on questions about Drupal on SO?

I notice that there are Drupal questions that are being asked on SO. I understand that some users prefer to not ask a question on a site that is still in beta, but maybe there are also users who don't ...
apaderno's user avatar
  • 96.2k
4 votes
1 answer
99 views

Do I get the bounty, if I answer my own question?

I just wanted to know if the bounty goes away to other users. If my answer is best voted, to whom the bounty will go?
4 votes
1 answer
81 views

Why Disciplined badge?

Disciplined badge will be awarded to users who Deleted own post with score of 3 or higher. Here I don't understand the purpose of this badge. If anyone has a post with score of 3 or higher, means it ...
Krishna Mohan's user avatar
4 votes
2 answers
139 views

Should questions that contains only error or warning message and asking what to do be considered on-topic?

For example Array to string conversion in DrupalDefaultEntityController->cacheGet() Is it on topic here? Should it be exception, as stefgosselin says? Why was it reopened, when it clearly does not ...
Mołot's user avatar
  • 21.9k
4 votes
2 answers
46 views

What to do with suggested edits that add extra information to an answer

There are couple of suggested edits in the queue at the moment that add extra information to answers. The edits are for the following answers: How to display specific forms in drupal 7? Migrating CCK ...
Clive's user avatar
  • 165k
3 votes
1 answer
48 views

How do we respond to requests to create tags?

A few days ago there was a question (How does Browscap work?) in which the user asked for a couple of tags to be created (mobile-tools and browscap). I created these tags and added an excerpt/wiki ...
Clive's user avatar
  • 165k
3 votes
1 answer
55 views

I see a question with poorly formatted code. Should I fix it?

I have seen a question that has some poorly formatted code in it. Should I edit it to fix the formatting?
2 votes
2 answers
100 views

Questions related to paid modules (non free)?

Just wondering if we can post questions related to paid modules like this: http://codecanyon.net/item/drupal-drag-drop-builder/12014058 I just want to know if is there a similar module to this but ...
chefnelone's user avatar
  • 6,187
2 votes
1 answer
139 views

Does Drupal Answers use Drupal?

Does Drupal Answers use Drupal, or other software?
2 votes
0 answers
57 views

Improve the quality of reviews?

While discovering my bugreport: Less privileged users can see reviews of other users I've found a quite some posts getting marked as OK while they were actually a question posted as an answer (or ...
Neograph734's user avatar
  • 8,339
2 votes
1 answer
62 views

How can the Community user approve suggested edits?

I see that the Community user is not a real person, but only a background process. I was just curious to know that how can a process decide whether the suggested edit by the user should be approved/...
2 votes
3 answers
80 views

Is there a way to get edit feedback?

Apparently so many of my edits have been rejected that I must now wait a week before I may try again. All my edits have been sincere attempts at improving the quality of the site. Question: Is there ...
Letharion's user avatar
  • 27.5k
2 votes
1 answer
108 views

EeeeeK! What happened to my privilieges?

As you can see from a previous post from Jin, Design for Drupal Answers, once Jin has completed the new theme that is used for Drupal Answers, we will get out of the beta phase. The most important ...
apaderno's user avatar
  • 96.2k
2 votes
4 answers
135 views

Drupal resource links

What are the links to Drupal resources that can help in understanding how Drupal works, and how to develop a Drupal project?
2 votes
1 answer
32 views

Merge the following tags: "contributed-themes," "theme," and "themes"

There are three tags that are used for themes, and that have a similar purpose: contributed-themes, theme, and themes. Normally the plural form is used for such tags (but not for api, for example); ...
apaderno's user avatar
  • 96.2k
2 votes
1 answer
191 views

Chameleon questions with answers for both meanings - what to do?

How do I create a link to the author's profile on the node that user created? was chameleoned and had two meanings. Original answered here and here Edited answered here I don't see a way to edit ...
Mołot's user avatar
  • 21.9k
2 votes
1 answer
36 views

How to subscribe to a Q&A?

I can't seem to find a way to subscribe to a Q&A to get notified about new answers. I know I can "favorite" a question but that doesn't notify me of updates.
uwe's user avatar
  • 12k
2 votes
2 answers
147 views

Is it acceptable to ask questions about Drupal 8 after feature freeze?

On December first February 18, 2013, Drupal 8 enters feature freeze. It means no new features will be added after that date. Is acceptable to ask questions about Drupal 8, after that date? If it is ...
apaderno's user avatar
  • 96.2k
1 vote
1 answer
61 views

What is the "untagged" tag?

I see there are some questions tagged untagged. What does the tag mean? What should I do when I find questions tagged with that tag?
1 vote
1 answer
73 views

Why not include a more organized community wiki process?

Does a more organized wiki effort for this Drupal site make any sense to other? I am new to the site, but have already found it to be one of the most helpful locations for learning drupal on the net. ...
Ashlar's user avatar
  • 5,095
1 vote
0 answers
35 views

Chat room truly abandoned, can it be unfronzen?

So I guess we can consider Chat room practically abandoned, make an effort to revive it? a failure ;) Now the chat room has been "automatically frozen for inactivity". Can the room be unfrozen, or ...
Letharion's user avatar
  • 27.5k
1 vote
1 answer
52 views

Why do new users keep writing as answer something that should be a comment? What should I do in these cases?

I noticed that new users keep writing as answer something that doesn't answer the question being asked; most of the times the user is asking more information about a given answer, or a completely ...
1 vote
1 answer
23 views

tag for community involvement?

In FAQ the questions about community involvement are allowed but there is not tag for it. Would it be a good idea to have one?
cayerdis's user avatar
  • 2,240
1 vote
2 answers
45 views

What is the difference between "closed" and "on hold"?

I've noticed that some questions are "closed" (e.g.: https://drupal.stackexchange.com/questions/82099/styling-pdf-download-link-field), while others are "on hold" (e.g. https://drupal.stackexchange....
Free Radical's user avatar