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Questions tagged [support]

If you have request for assistance with one of the site's features, use this tag.

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47 votes
7 answers
1k views

Vote to adopt drupal.stackexchange.org as official support forum on drupal.org

It is not really a question, but an FYI that there is a discussion about it on the new Drupal Association "idea" website, where users can vote about officially adopting Drupal Answers on Drupal.org. ...
uwe's user avatar
  • 12k
20 votes
1 answer
566 views

What should I do when I see spam posts?

I found a post that I consider merely spam. What should I do? Should I down-vote the spam, remove the spam link, or post a question on the meta site to ask them to delete the spam?
19 votes
1 answer
266 views

Is it possible to pull Drupal questions from StackOverflow to Drupal Answers?

Given that there is a large number of questions on Stack Overflow related to Drupal, could we pull some of the good ones over to Drupal Answers? Otherwise, you're going down that redundancy path, ...
15 votes
1 answer
240 views

Can anyone explain why Drupal Answers attracts more spam than any other SE site? [closed]

I am dying to know it. Maybe something in its name or logo...
nicael's user avatar
  • 101
9 votes
2 answers
106 views

Is it okay to use down-votes to attack another person?

I would like to assume the answer is no, but it bears asking. I just discovered that someone has systematically gone through every question I've asked on drupal.stackexchange.com, and every answer I'...
iconoclast's user avatar
  • 1,809
9 votes
1 answer
146 views

How do I bump a question?

How do I bump a question, here? Is there any suggested way, or a preferable way? When is it appropriate to bump a question?
8 votes
1 answer
136 views

What is considered a good post edit?

Is there any suggestions about what it is considering good editing in posts? What kind of things should I not edit?
8 votes
2 answers
184 views

Call to action: Add the "wsod" tag to the relevant questions

I have noticed that we get questions related to 500 errors and the White Screen of Death. I think we need a tag for both of these so people can locate questions easier, and that we should potentially ...
mpdonadio's user avatar
  • 38.1k
7 votes
1 answer
170 views

"Drupal" in question titles?

Sometimes I see questions containing Drupal and the Drupal version in the title. Should I edit it out?
7 votes
1 answer
128 views

Is it already 18th Dec!

In India current time 17th Dec 4:30PM which is +5.30 GMT. I got a A New Hope hat. How i got this hat! Is there any other rules to get this hat!
DRUPWAY's user avatar
  • 7,403
7 votes
1 answer
233 views

Is it bad form to ask questions about problems I don't have?

While developing a Drupal site, I resolved many problems, and I think the solutions I adopted could be helpful to other users too. I was thinking of asking questions on Drupal Answers, for which I ...
6 votes
1 answer
318 views

Is it OK to post the same answer on multiple questions?

I have seen some very similar questions to the site, and have an answer that I think will help future readers. Is it OK to post the exact same answer to all of these questions?
6 votes
1 answer
160 views

What should be done if user edit their POSTs with junk data

Consider the recent questions asked by this user. example this POST. The user is editing their own posts with junk data (testtest). So what should be done to this user and POSTS? Can I rollback ...
Krishna Mohan's user avatar
6 votes
1 answer
119 views

Did anybody verify if including the word "Drupal" in the name of drupal.SE is under an automatic license?

Websites have some limitations on the usage of the word "Drupal" in their name (I believe it applies also to the domain name). Drupal trademark and policy describes exactly in which cases an automatic ...
apaderno's user avatar
  • 97.5k
6 votes
1 answer
113 views

How there are so many late answers in queue for review?

Today i have seen there are so many late answers in queue which is answered long time before. How it is possible?
DRUPWAY's user avatar
  • 7,403
6 votes
1 answer
104 views

Block the "drupal" tag

On a site about Drupal, drupal doesn't have any meaning. The tag is used on SO questions, but when the question is migrated on drupal.SE, it should be removed.
apaderno's user avatar
  • 97.5k
6 votes
1 answer
70 views

Is it bad to link to drupalmodules.com?

Whenever I don't remember the exact name of a module, I resort to http://drupalmodules.com. I think it is a very useful site, and has helped many people to find their module. I think it is also worth "...
mojzis's user avatar
  • 2,501
6 votes
0 answers
110 views

Burninate the "custom-module" tag

"Custom module" is, in Drupal jargon, a module that is developed for a specific website, and that is not generic enough to be generally used in other sites. An example of custom module is the Drupal....
apaderno's user avatar
  • 97.5k
6 votes
1 answer
99 views

Burninate the "php" tag

php is used from 153 questions. Considering that Drupal is a PHP CMS, the tag should be burninated. It could be used for many different questions, such as: Questions about a Drupal function Questions ...
apaderno's user avatar
  • 97.5k
5 votes
2 answers
190 views

Why was the drupal-commerce tag nerfed?

I don't understand the decision to remove the drupal-commerce tag in favor of a general e-commerce tag (especially since there's still a tag for Ubercart specific questions). There are questions in ...
Ryan Szrama's user avatar
  • 7,030
5 votes
1 answer
45 views

I cannot correctly see the dialog to select the hat to wear

This has been reported from Adrian Cid Almaguer. On Ubuntu 14.04, the dialog box to select the hat to wear is not properly shown. On Firefox 39.0.3, hats are not visible, and Firebug console shows ...
apaderno's user avatar
  • 97.5k
5 votes
2 answers
128 views

spam attack...is there anything else that the community can do to help the moderators?

I feel that recently we are fighting more with the spammers. But is flagging enough to help the moderators? any other measure we can do? I don't know something like when you flag and it is trusted ...
cayerdis's user avatar
  • 2,240
5 votes
1 answer
62 views

Is it possible to make images clickable to show the full image file?

When adding screenshots they get downsized to max 630px, sometimes rendering the text unreadable. Right clicking and opening the image in a new tab reveals the image in original size. Is it possible ...
rroose's user avatar
  • 360
5 votes
1 answer
47 views

Difference between Drupal Answers and Drupal Answers Meta

I have only just noticed the existance of Drupal Answers Meta site. As there is already Drupal Answers site. I assumed that this is not different website to Drupal Answers. But, I found that there ...
Jayendra Kainthola's user avatar
5 votes
1 answer
65 views

Auto Ban fails?

All answers below was basically the same question, and user who posted was calling us lazy, and worse. Yet he wasn't prevented from posting for a quite long time - he only needed to switch usernames. ...
Mołot's user avatar
  • 21.9k
5 votes
1 answer
70 views

How to deal with questions for which the correct answer is simply "no"?

I encountered How can I set Dkim in phpmailer? recently. The correct answer is simply: You can't. Oh, of course I might quote some parts of feature request on Drupal.org and describe with detail ...
Mołot's user avatar
  • 21.9k
5 votes
1 answer
71 views

What should I do when an answer has been added as comment?

I have found a question without an answer, but there is a comment that answers it. What should be done in such cases?
5 votes
2 answers
60 views

Why are some questions highlighted with a blue (now yellow) background?

When I am viewing a list of questions of DA, some have a while background and some a blue. I thought that it may be a zebra effect but it isn't. I can't quite work out the logic behind why a questions ...
Jeremy French's user avatar
5 votes
2 answers
137 views

Are we being too permissive on the kind of answers being posted?

I noticed that in some cases, there are answers that are not answers. Trade-offs between Job Queue vs. Drupal Queue The question is asking what is the difference between two modules that have the ...
apaderno's user avatar
  • 97.5k
5 votes
1 answer
82 views

Is there a way to promote drupal.SE on questions about Drupal on SO?

I notice that there are Drupal questions that are being asked on SO. I understand that some users prefer to not ask a question on a site that is still in beta, but maybe there are also users who don't ...
apaderno's user avatar
  • 97.5k
5 votes
1 answer
72 views

How to contact a user to let them know their suggested edits are partially wrong

I've seen a lot of suggested edits in the queue over the last week (all from the same person) that have removed the term 'Drupal 7' from the post body and instead added it the 7 tag. And we all know ...
Clive's user avatar
  • 167k
5 votes
1 answer
57 views

Is there any point in me voting to delete answers?

"Not an answer" answers are often quickly flagged for mods to deal with, and that works fine. The "trusted user" privilege appears to exist largely to alleviate some of the load from the mods, by ...
Letharion's user avatar
  • 27.5k
5 votes
1 answer
76 views

Block the "cms" tag

Questions migrated from other SE sites are sometimes tagged cms. As drupal.SE is about Drupal, which a CMS, that tag should be blocked.
apaderno's user avatar
  • 97.5k
5 votes
1 answer
40 views

What's the licence of code posted in questions?

USA copyright laws are pretty much complicated, so could you please explain it? In one comment one of the moderators says: Licensing code under cc-wiki is not necessary. Fair use is also ...
Mołot's user avatar
  • 21.9k
5 votes
1 answer
158 views

Rampant amount of spam being posted as answers

I've run out of my 5 spam flags, the following users are all spammers. I'll add more if more appear. https://drupal.stackexchange.com/users/3513/victoria https://drupal.stackexchange.com/users/3512/...
5 votes
0 answers
98 views

Tour link redirect to diffrent page

Tour link redirected to help page instead of tour page in meta help drop down.
Bala's user avatar
  • 5,249
5 votes
0 answers
92 views

Calling for action: Help improving our tag wikis

Some of our tag wikis need to be improved, and they need the help of the community. Before to describe the task, I will give a description of what a tag wiki is. Each tag, such as views, has a page ...
apaderno's user avatar
  • 97.5k
4 votes
3 answers
156 views

Why a novice user need 50 points to comment on a question or a answer?

I think this site will be better if new users are able to comment questions or answers, rather than having to post comments as answers. I found this post, but my question is why does a user need 50 ...
nit3ch's user avatar
  • 368
4 votes
2 answers
46 views

What to do with suggested edits that add extra information to an answer

There are couple of suggested edits in the queue at the moment that add extra information to answers. The edits are for the following answers: How to display specific forms in drupal 7? Migrating CCK ...
Clive's user avatar
  • 167k
4 votes
1 answer
82 views

Why Disciplined badge?

Disciplined badge will be awarded to users who Deleted own post with score of 3 or higher. Here I don't understand the purpose of this badge. If anyone has a post with score of 3 or higher, means it ...
Krishna Mohan's user avatar
4 votes
4 answers
118 views

What is the purpose of the user mention of type "@@[email protected]" in chat?

One of the moderators mentioned a user by the format @@[email protected] in a chat. AFAIK, the mentions of the format @username are enough for the users to be notified. So, what is the ...
AjitS's user avatar
  • 10.9k
4 votes
2 answers
87 views

Do we have "Canonical questions", on DA?

I noticed recently that Why is Linux reporting “free” memory strangely? is marked as a Canonical question. CQs seem like an excellent idea, but my digging around on the serverfault and stackoverflow ...
Letharion's user avatar
  • 27.5k
4 votes
4 answers
148 views

What information should be given when asking a question?

What information should be necessarily given when asking a question? What other information could help?
4 votes
1 answer
43 views

How can the Community user close questions?

How can the Community user close questions? I know it performs various tasks, but this is the first time I've seen this particular action.
4 votes
1 answer
45 views

Should I delete an accepted answer that is no longer correct?

My answer https://drupal.stackexchange.com/a/801/226 was accepted back in 2011. It was correct when I wrote it, but as software has evolved, it is now spreading false information. I am still ...
marcvangend's user avatar
  • 14.9k
4 votes
1 answer
43 views

Is there an RSS feed for new/unanswered questions?

Is there an RSS feed for new/unanswered questions? I could not find any RSS feeds functionality.
Mau's user avatar
  • 459
4 votes
1 answer
53 views

How can I wear my hat?

I can't find how to wear my hat. I read the FAQ but I can't find the option. Can anybody help me?
Adrian Cid Almaguer's user avatar
4 votes
1 answer
41 views

Is it ok for sites to copy questions and inject advertising?

I was searching Google for a solution to one of my problems and I came across a solution to a question I posted on this site a couple hours ago-- Except it was a different site: http://...
Patrick Kenny's user avatar
4 votes
1 answer
53 views

Beyond experience points, how do SE ensure the quality of its community moderators?

The screen shoot below is from the suggested edit review queue. The name of the actual reviewers have been redacted to protect the guilty. IMHO, one of the reviewers shows really bad judgement by ...
Free Radical's user avatar
  • 15.1k
4 votes
1 answer
46 views

Was the new-user image restrictions revoked?

I just encountered this question: Node reference field share between two content types User with rep 1, two questions, and he posts images. I'm sure it wasn't possible when I started. Was it changed? ...
Mołot's user avatar
  • 21.9k

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