beeing in open source software and pro bono support for quite a while myself, I got the feeling, that the mood in this drupal stackexchange feels too tough recently.
It might just be me, but this is one of the few places, where on actually can get support - even thou first questions might be not as refined and usefull as they could be.
I'm not saing we should let everything go, but maybe firstcommers could be given the chance of adjusting their question before downvoting them x times, etc. It's also kind of in the nature of drupal, which pulls you in as "click and install" but offers the full depth of modern software development at the same time.
As I said, it's just a personal feeling. I'd rather try to uplift people starting their winded journey into the depth of drupal then to kick their but from post 1...
Best wishes Andreas